Exchange and Returns

Return Policy

• Contact us within 7 days of receiving your order.
• Items must be unworn, unwashed, and have all original tags attached.
• Return shipping costs are the customer’s responsibility. We recommend using a tracked service — we are not responsible for lost returns.

Faulty or Incorrect Items

• If you receive the wrong item or something faulty, please email us with photos and an unboxing video.
• We’ll cover return shipping and arrange a replacement or refund.

Final Sale Items

• Items bought on sale or with a promo code are final sale and cannot be returned or exchanged.
• Shipping costs are non-refundable, unless we’re at fault.
• Any return-related taxes/duties are the customer’s responsibility.

Return Steps

• Email us with:
  • Your order details
  • An unboxing video & photos
  • Reason for return
• Once approved, return the item using a courier of your choice to the address we provide.

Return Addresses

• USA, UK & Asia: Email us for the correct return address.

Refunds

• Refunds go back to your original payment method.
• We process returns within 7 business days after receiving the item.
• Items returned in poor or used condition will not be refunded.

Important

• Returns must be approved first with full info (video + photos).
• Unauthorized returns may be rejected.